Home > Uncategorized, VMware vSphere > WTF is wrong with vCenter Chargeback?!

WTF is wrong with vCenter Chargeback?!

04/17/2013

Every time I try to install vCenter ChargeBack, it fails. Every. %^#$#*. Time.

The installation log – which isn’t visible until the installation ends – indicates that a batchfile is created and then cannot be run because it is in use by something else. As a result, the services don’t get created and because the installer cleans up after itself, I cannot go back to run the batchfiles.

Preinstallation Tasks

  • Create a vCenter Chargeback Manager database and database user.
    Done, created SQL database and user. Ran script to add the CB_ADMIN_ROLE, added user to dbo_admins for database. Database uses SQL_Latin1_General_CP1_CI_AS, so its not case-sensitive.
  • Set a static IP address on the machine
    Done
  • Ensure that MSI installation is enabled
    [HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\Installer]
    “DisableMSI”=dword:00000000
    Installed the Microsoft Visual C++ 2005 Redistributable Package (x86) anyway.
  • Check whether the required ports are free
    Done.
  • Ensure that port exceptions are configured on Windows FirewallWindows Firewall turned off.
  • Ensure that system time of all the servers and databases are in sync Done. All members of same AD domain.
  • Ensure that the Windows user has the Log on as a service permission Done. Added admins, domain admins, administrator.
  • Ensure that the SQL Server Browser service is running It is.
  • Ensure that the vCenter Chargeback Manager database is case-insensitive.See first bullet.

I’m attempting the installation under the domain administrator account. Windows 2008 R2, SQL 2008 R2. I’ve exhausted everything I know to try and am open to suggestions…

edit
Ok, I started from scratch with a new Windows VM, built from scratch. Not yet joined to the domain. So far, so good. Switching to Decaf….

Thanks.

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  1. Michael Mills
    05/06/2013 at 3:35 pm

    I’m running into this same issue and it’s maddening! I see that you said you built a new VM from scratch and did the install before joining it to the domain and had success?

  2. 05/06/2013 at 3:39 pm

    I was at the hair-pulling stage. Although I had a “good” Windows Server template, it would not complete the installation until I built a new VM from ISO. Good Luck!

    • Michael Mills
      05/06/2013 at 3:59 pm

      I’m in that same boat! It would appear that something about my template is ill-fated for this endeavor. Thanks for the pro-tip, going to build a new VM from scratch. Nothing like crappy software installers to make my day! Thanks!

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