I’ve got an environment running vSphere 5.0 and VMware View 4.6 (because View 5.0 isn’t GA yet). I found that when I upgrade the VM version and VMware Tools of my “Parent” Windows 7 VM, then recompose the Pool, the View client can no longer connect to the Desktop over PCoIP!
Here’s some more details, I’m using a security server in a separate VLAN from the Connection Server, but even if I connect the View client directly to the Connection Server, the behavior is the same. It acts just like the PCoIP port is blocked (it’s not BTW); first the black screen, then the session dies.
If I choose the snapshot made before the HW version and Tools version upgrade, and re-recompose the pool, the client connects as expected. There are no other apparent differences between the “working” snapshot and the “not-working” snapshot, so I must conclude that VMware View 4.6 is incompatible with VM v8.
If this is, or is not the case, or you have a workaround, please let me know!
Edit: thanks to the very first comment, I reinstalled the View Agent on the parent VM an viola’, it worked like a charm.